Last Updated: September 29, 2026
THIS AGREEMENT INCLUDES A CLASS ACTION WAIVER AND A WAIVER OF JURY TRIALS, AND REQUIRES BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES.
These Terms and Conditions (the “Agreement”) are made between FormRep LLC (“FormRep”) and you, the customer (“You,” “Your,” or “Customer”). This Agreement applies to every quotation, order, order confirmation, and invoice issued or accepted by FormRep, and to all purchases made through www.formrep.com (the “Website”). This Agreement is posted at www.formrep.com/tc/ and is incorporated by reference into every FormRep quotation, purchase order, order confirmation, and invoice.
PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR USING THE WEBSITE, ACCEPTING A FORMREP QUOTATION, OR PLACING AN ORDER WITH FORMREP FOR PRODUCTS OR MANUFACTURING SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THE WEBSITE OR ORDER ANY PRODUCTS OR SERVICES.
PLEASE NOTE that FormRep may modify this Agreement at any time. Modifications take effect when the modified version is posted on the Website and apply to orders placed after posting. FormRep will update the “Last Updated” date at the top of this Agreement. If FormRep makes any material changes, FormRep may also send an email to the last email address You provided. FormRep may require You to consent to the updated Agreement in a specified manner before further use of the Website or Services. If You do not agree to a change, You must stop using the Website and Services. Otherwise, Your continued use of the Website or Services, or Your placement of a new order, constitutes Your acceptance of the modified Agreement.
1. Definitions
As used in this Agreement:
1.1 “Agreement” means this document together with any Quotation, Order, order confirmation, and invoice, and any Specifications, schedules, or exhibits incorporated by reference.
1.2 “Customer Materials” means all CAD data, drawings, specifications, samples, trademarks, artwork, information, and other materials You provide to FormRep.
1.3 “Deliverables” means design and engineering work product FormRep prepares for You, such as 3D CAD models, drawings, renderings, and prototypes, as described in a Quotation or Order.
1.4 “Order” means a purchase order You issue, a Quotation You accept, or an order placed through the Website.
1.5 “Parts” means the goods FormRep manufactures or supplies under an Order, including molded, machined, and 3D printed parts, cable assemblies, wire harnesses, electronic assemblies, and ready-to-ship products sold through the Website.
1.6 “Quotation” means a written price quotation issued by FormRep.
1.7 “Services” means the design, engineering, prototyping, sourcing, tooling, manufacturing, assembly, kitting, inventory, and related services FormRep provides under an Order.
1.8 “Specifications” means the Customer-approved 3D CAD data, drawings, and written requirements for a Part or Deliverable.
1.9 “Third-Party Materials” means proprietary materials owned by third parties that are incorporated into Parts or Deliverables, such as purchased components, connectors, and licensed software.
1.10 “Tooling” means molds, mold cores, fixtures, dies, and other tooling made to produce Your Parts.
1.11 “Trademarks” means trade names, words, symbols, designs, logos, and other devices used to identify the source of goods or services.
2. Ownership and Intellectual Property
2.1 Customer Materials. Customer Materials, including all pre-existing Trademarks and copyrighted material, remain Your sole property. You grant FormRep a nonexclusive, nontransferable license to use, reproduce, and modify the Customer Materials solely to perform the Services and produce the Parts and Deliverables.
2.2 Third-Party Materials. All Third-Party Materials remain the exclusive property of their respective owners. FormRep will inform You of any Third-Party Materials that require a license for Your use.
2.3 Deliverables. Upon completion of the Services and full payment of all fees, costs, and expenses due, FormRep assigns to You all right, title, and interest, including copyright and other intellectual property rights, in the Deliverables created exclusively for You. FormRep will reasonably cooperate with You and execute any additional documents reasonably necessary to evidence such assignment.
2.4 FormRep Know-How. FormRep retains all rights in its pre-existing and independently developed processes, methods, know-how, software, templates, and general design and manufacturing techniques, including those used in performing the Services, provided they do not incorporate Your Customer Materials or Confidential Information.
3. Quotations
3.1 A Quotation is valid for 30 days from the date quoted, unless FormRep notifies You within that period, and before You place an order, that the Quotation is void. If a Quotation is voided, FormRep may issue a revised Quotation or decline to quote.
3.2 You are responsible for notifying FormRep of all design changes made after the design revision that was quoted. Acceptance of an order without such notice does not prevent FormRep from changing the price. It is at FormRep’s discretion whether to accept, re-quote, or decline an order with design changes. If FormRep deems it necessary, the original Quotation will be voided and FormRep will issue a new Quotation for the revised design or decline to quote.
3.3 Any feature (such as inserts, overmolding, texturing, or text) or material that is not clearly identified in Your request for quote and specifically stated on the Quotation is not included in the quoted price.
3.4 Raw material costs fluctuate with market conditions. FormRep reserves the right to re-quote a project before production based on current raw material pricing.
3.5 A part may be quoted on the assumption that design features not suited to injection molding will be corrected before mold design. If moldability issues are identified at any point while processing the order, FormRep will inform You and provide design change recommendations. If You agree, the design changes will be made; otherwise, the order will be voided. The tooling and part Quotation is based on the part size and weight listed in the Quotation, and You are responsible for verifying that the parts listed in the Quotation conform to Your part design.
4. Pricing and Payment
4.1 All prices are quoted, and all payments shall be made, in U.S. dollars. Unless a Quotation states otherwise, prices do not include shipping, taxes, or duties.
4.2 Deposits. Unless the Quotation states otherwise, a deposit of 50% of the quoted order total, including Tooling, is required before FormRep begins work. Any remaining Tooling balance will be invoiced when sample parts ship. The remaining balance for production Parts is due before shipment, unless You have an approved credit account.
4.3 Approved Accounts. Customers with approved credit may be granted payment terms of Net 30 days from the invoice date. Credit terms are subject to FormRep’s approval, must be confirmed in writing, and may be modified or withdrawn by FormRep at any time.
4.4 Website Orders. Orders placed through the Website are paid in full at checkout.
4.5 Payment Methods. FormRep accepts wire transfer, ACH, check, and credit and debit cards, including Mastercard, Visa, American Express, and Discover. Credit card payments on invoiced orders may be subject to a convenience fee of up to 3%, where permitted by law and card network rules.
4.6 Taxes. You are responsible for all applicable sales, use, and similar taxes, unless You provide a valid exemption certificate before invoicing.
5. Specifications, Samples, and Approval
5.1 All Tooling and Parts are based on the Customer-approved 3D CAD data, which supersedes any conflicting 2D dimensional or geometric data.
5.2 Full dimensional layouts, CMM reports, or additional samples will be quoted as needed.
5.3 You have 5 business days from receipt of sample parts to approve them or notify FormRep in writing of any nonconformance to the Specifications. If FormRep is not notified within this period, the samples are deemed approved and payment becomes due.
5.4 Because the purpose of initial samples is to approve Tooling and Parts, samples cannot be returned for any reason. Any additional samples provided are at Your risk.
6. Tooling
6.1 Ownership. You take ownership of the mold core once it is paid in full. Where an interchangeable mold frame is used, You own the mold core and FormRep retains ownership of the mold frame. Tooling will be used only to make Parts for You or Your authorized associate.
6.2 Storage and Maintenance. FormRep will maintain and store Your Tooling at no cost for up to two years of inactivity. After two years of inactivity, FormRep will send an invoice to Your last known address on file for $360 per year (prepaid) for maintenance and storage. You will have 30 days to pay the invoice or place a new order for Parts. If You do neither, FormRep reserves the right to dispose of the Tooling.
6.3 Modifications. FormRep will modify Tooling to support design changes at a quoted rate, and reserves the right to determine whether a mold modification or a new mold is more suitable. A set-up fee, based on the size of the molding machine required, applies to each part run or tool sampling resulting from a Customer-driven design change. Changing or adding resins or colors requires additional trial and approval samples, which will be quoted. Each color change during a production run incurs a fee.
6.4 Tooling Shipped to You. If Tooling is delivered to You, You are responsible for confirming that it meets the Specifications. You have 30 days from receipt to notify FormRep of any nonconformance. If FormRep is not notified within 30 days, You acknowledge acceptance of the Tooling. FormRep will review any nonconformance You report and, if FormRep agrees, may at its discretion allow the Tooling to be returned for rework at Your expense. FormRep is not responsible for any loss of business, revenue, or other loss resulting from returning Tooling for rework.
7. Tolerances and Part Performance
7.1 Because of the nature of the injection molding process and the way plastic shrinks and moves as it cools, FormRep will make reasonable efforts to hold requested tolerances after the shrink rate is applied, but tolerances on molded parts are not guaranteed. Tighter tolerances may be requested, and additional charges may apply.
7.2 The technical performance of Parts and materials is Your responsibility, and You assume all liabilities associated with the use of the Parts. You are responsible for all testing and approval before using the Parts.
7.3 Design characteristics that FormRep determines to be the cause of post-molding distortion, warp, or sink are Your responsibility to correct through part design.
7.4 Depending on Your load requirements and other factors, CNC machined plastic parts may be milled from multiple blocks and bonded together.
8. Design and Material Responsibility
8.1 FormRep assumes no responsibility or liability for the design of products resulting from an Order. All designs are based on 3D CAD data You provide or approve, whether the design was created by You, by a third party You engaged, or by FormRep at Your request.
8.2 You are responsible for the materials selected for Your Parts. FormRep may recommend materials, but the final choice of materials is Your responsibility. You are responsible for Your own due diligence regarding which materials and designs meet applicable requirements, including health and safety, CE, FCC, FDA, FMCSA, ISO, NSF, UL, and USP requirements, and requirements for strength, durability, and flexibility, whether now in effect or adopted in the future. This includes specialized materials FormRep purchases at Your request and materials You supply to FormRep.
9. Compliance with Laws
9.1 You are responsible for complying with all applicable laws of the United States and of any country or locality where the Parts are used or delivered, including export control laws.
9.2 You certify that the CAD data and Specifications You submit will not produce products that violate United States firearms laws or the laws of any other government. FormRep is not responsible or liable for any such violation resulting from the manufacture, delivery, or use of a product made to Your design.
10. Lead Times and Customer Responsibilities
10.1 FormRep will use commercially reasonable efforts to meet quoted lead times. Lead times and delivery dates are estimates and begin when FormRep has received Your deposit, approved Specifications, and any Customer-supplied materials.
10.2 You are responsible for providing, in a reasonable and timely manner: (a) decisions and approvals, including coordination with any parties other than FormRep; (b) Customer Materials in a form suitable for use without further preparation; and (c) final review and approval of Specifications, drawings, and samples. Delays caused by late approvals, changes, or materials extend lead times accordingly.
11. Shipping and Delivery
11.1 Unless the Quotation states otherwise, Parts ship from FormRep’s facility, and shipping charges are added to Your invoice or charged at checkout.
11.2 Title and risk of loss pass to You when the Parts are delivered to the carrier. Please inspect shipments promptly on arrival and report shipping damage as described in Section 13.
12. Cancellations and Changes
12.1 Because Parts and Services are produced to Your Specifications, FormRep will charge a cancellation fee of at least 15% of the total order amount if You cancel an order. Additional cancellation charges may apply to cover engineering work, materials purchased, and other services performed up to the time of cancellation.
12.2 Ready-to-ship products purchased through the Website may be canceled for a full refund any time before they ship, as described in our Refund & Returns Policy.
13. Returns and Defects
13.1 Returns of defective Parts will not be accepted more than 60 days after receipt for injection molded parts, or 30 days after receipt for CNC machined parts. To return Parts within this period, request a Return Material Authorization (RMA) from FormRep. FormRep may, at its discretion, replace the Parts or issue a credit to Your account. FormRep is not responsible for return shipping or for costs related to scrapping Parts.
13.2 Returns of ready-to-ship products purchased through the Website are governed by our Refund & Returns Policy.
14. Confidentiality
14.1 Each party may receive confidential or proprietary technical and business information from the other, including CAD data, drawings, designs, prototypes, pricing, and business plans (“Confidential Information”). Each party, and its agents and employees, shall hold the other party’s Confidential Information in strict confidence, shall not disclose it to any third party except those who need it to perform an Order and are bound by confidentiality obligations, and shall not use it except to perform its obligations under this Agreement, except as required by a court or government authority.
14.2 Confidential Information does not include information that is or becomes public through no fault of the receiving party, or that is properly received from a third party without an obligation of confidentiality.
14.3 FormRep may photograph Parts it produces and display those photographs in its portfolio and marketing without identifying You, unless You notify FormRep in writing that a project is confidential.
15. Representations and Warranties
15.1 By You. You represent and warrant that (a) You own or otherwise have full right and authority to permit the use of the Customer Materials; and (b) to the best of Your knowledge, the Customer Materials, Specifications, and any Trademarks You provide do not infringe the rights of any third party.
15.2 By FormRep. FormRep represents and warrants that it will perform the Services in a professional and workmanlike manner, and that, to the best of FormRep’s knowledge, Deliverables created by FormRep are original to FormRep and do not infringe the rights of any third party.
15.3 DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, THE PARTS, SERVICES, DELIVERABLES, AND WEBSITE, AND ALL INFORMATION AND CONTENT THEREIN, ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND. FORMREP EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FORMREP DOES NOT WARRANT THAT THE PARTS OR THE USE OF THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY ERROR OR DEFECT WILL BE OR CAN BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN WHICH CASE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
16. Indemnification
16.1 By You. You agree to indemnify and hold harmless FormRep and its officers, directors, shareholders, agents, licensees, employees, successors, and assigns from and against any and all damages, liabilities, awards, losses, costs, and expenses, including reasonable attorneys’ fees and court costs: (i) arising out of any breach by You of any undertaking, warranty, representation, or agreement in this Agreement; (ii) arising out of a claim that a Part manufactured by FormRep under an Order violates any law, regulation, or ordinance; (iii) arising out of a claim with respect to a Part, whether based on product liability, strict liability, negligence, or otherwise, including claims related to any injury, death, or damage to any person or property caused by the Part; or (iv) arising out of any claim that any Customer Materials or Specifications infringe or violate any patent, trade secret, copyright, trademark, service mark, right of publicity, or other right of any third party.
16.2 By FormRep. Subject to the terms of this Agreement, FormRep agrees to indemnify and hold You harmless from damages, liabilities, costs, losses, and expenses arising out of a third-party claim that Deliverables created by FormRep, excluding any Customer Materials or Specifications, infringe that third party’s rights, except to the extent such claims arise from Your negligence or misconduct.
16.3 Procedure. The indemnified party shall promptly notify the indemnifying party in writing of any claim, allow the indemnifying party to control the defense and settlement, and provide reasonable assistance at the indemnifying party’s expense.
17. Term and Termination
17.1 This Agreement applies from the date You accept it until all Orders have been completed and paid.
17.2 Either party may terminate an Order by written notice if the other party (a) becomes insolvent, files a petition in bankruptcy, or makes an assignment for the benefit of its creditors; or (b) breaches any material obligation under this Agreement and does not cure the breach within 10 days after receiving written notice of it.
17.3 Upon termination, (a) each party shall return or, at the disclosing party’s request, destroy the other party’s Confidential Information; (b) You shall pay for all Parts, Services, and Tooling work completed and materials purchased through the termination date, subject to Section 12; and (c) all provisions of this Agreement that by their nature should survive, including those on ownership, payment, confidentiality, warranties, indemnification, and dispute resolution, shall survive.
18. Force Majeure
Neither party shall be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, accidents, strikes, or shortages of transportation, fuel, energy, labor, or materials.
19. Arbitration Agreement; Class Waiver; Waiver of Trial by Jury
Please read this Section (the “Arbitration Agreement”) carefully. It is part of Your contract with FormRep and affects Your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
(a) Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with this Agreement or the use of any product or service provided by FormRep that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. This Arbitration Agreement applies to You and FormRep, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of goods or services provided under this Agreement.
(b) Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute and the requested relief. A Notice to FormRep should be sent to [email protected]. After the Notice is received, You and FormRep will attempt to resolve the claim or dispute informally. If You and FormRep do not resolve the claim or dispute within 30 days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
(c) Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”). If AAA is not available to arbitrate, the parties shall agree on an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of the arbitration, including the method of initiating or demanding arbitration, except to the extent those rules conflict with this Agreement. The AAA Commercial Arbitration Rules are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by one neutral arbitrator. Any claim or dispute where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the arbitration rules. Any hearing will be held in Missouri unless the parties agree otherwise. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Each party shall bear its own costs (including attorneys’ fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.
(d) Additional Rules for Non-Appearance-Based Arbitration. If non-appearance arbitration is elected, the arbitration shall be conducted by telephone, online, or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.
(e) Time Limits. If You or FormRep pursue arbitration, the arbitration action must be initiated or demanded within the statute of limitations (the legal deadline for filing a claim) and within any deadline imposed under the AAA rules for the pertinent claim.
(f) Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of You and FormRep, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim, to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA rules, and this Agreement. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding on You and FormRep.
(g) Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between You and FormRep in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND FORMREP WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
(h) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable with respect to a particular claim or dispute, then, notwithstanding anything to the contrary in this Arbitration Agreement or this Agreement, neither You nor FormRep is entitled to arbitration of such claim or dispute. Instead, all such claims and disputes will be resolved in a court as set forth in subsection (n) below.
(i) Severability. If any part of this Arbitration Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, that part shall be of no force and effect and shall be severed, and the remainder of this Agreement shall continue in full force and effect.
(j) Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Agreement.
(k) Survival of Agreement. This Arbitration Agreement will survive the termination of Your relationship with FormRep.
(l) Small Claims Court. Notwithstanding the foregoing, either You or FormRep may bring an individual action in small claims court.
(m) Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
(n) Courts. In any circumstances where this Agreement permits the parties to litigate in court, the parties agree to submit to the personal jurisdiction of the courts located within the State of Missouri for that purpose.
20. General Provisions
20.1 Governing Law. This Agreement and any action related to it will be governed by and interpreted under the laws of the State of Missouri, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
20.2 Relationship of the Parties; No Exclusivity. The parties are independent contracting parties. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship, and neither party is authorized to make any commitment or otherwise act on behalf of the other. This Agreement does not create an exclusive relationship; You may engage others for similar services, and FormRep may provide its services to others.
20.3 Notices. Notices under this Agreement must be in writing and sent by email with confirmation of receipt, or by certified or registered mail, return receipt requested. Notices to FormRep should be sent to [email protected] or to FormRep LLC, 305 S 8th St, Saint Joseph, MO 64501. Notices to You will be sent to the email or mailing address You provided with Your order. Notice is effective upon receipt or, for email, upon confirmation of receipt.
20.4 Changes to an Order. Any change to a specific Order must be agreed in writing, including by email, by both parties.
20.5 Waiver. Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of that provision on any other occasion.
20.6 Assignment. Neither party may assign this Agreement or its rights or obligations under it without the other party’s prior written consent, except that FormRep may assign this Agreement to a successor to all or substantially all of its business.
20.7 Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
20.8 Headings. Section numbers and headings are for convenience only and do not affect the meaning or interpretation of this Agreement.
20.9 Entire Agreement; Order of Precedence. This Agreement is the final, complete, and exclusive agreement of the parties regarding its subject matter and supersedes all prior discussions between the parties regarding that subject matter. Unless otherwise specifically agreed in writing, in the event of any conflict, the following order of precedence applies: (i) the Specifications approved for the Order; (ii) the Quotation or FormRep order confirmation; (iii) this Agreement; and (iv) Your purchase order. Pre-printed terms on any purchase order, acknowledgment, or other form You provide are rejected and have no effect.
20.10 Website Purchases. Purchases made through the Website are also subject to our Refund & Returns Policy and Privacy Policy.
21. Acceptance
By placing an order, accepting a Quotation, or purchasing through the Website, You agree to all of the terms and conditions of this Agreement, effective as of the date of Your order, and You represent that You have full authority to enter into this Agreement and to bind the party on whose behalf You are ordering.